Question: Do I need computer skills to take an online course?

Answer: Only basic computer skills are required.   If you were able to get to this web page, you have all the skills you need to take our courses.  Complete instructions are always provided.
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Question: What are the computer requirements needed to take the courses?

Answer: Most computers now come with the basic software required to take our courses. Since some courses have audio, speakers are a benefit. Courses also have handouts, so a printer is helpful. Each course provides specific computer requirements within its description
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: How do I pay for the courses?

Answer: We prefer that you use a Visa, Mastercard or Discover credit or debit card, Purchasing Card or PayPal because you get immediate access to the courses with this method.  We also accept payment for courses by check or money orders. All payment transactions types mentioned above are managed through PayPal.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: How do I get credit for the courses?

Answer: Participants are required to complete activities and quizzes and will be assigned a "pass" or "fail" grade. Participants who receive a "pass" will be able to print a certificate of completion. The documentation of completion of the course includes all the information required to get credit for the course.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: What do I do after I have paid for the class?

Answer: Taking a course on-line is easy! Once your payment is confirmed you can click on the course title and start taking it. Every course is set up the same; there is a set of basic instructions, the course content and an evaluation form. Start at the top and read through the material.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: How long do I have to complete the course?

Answer: Most people complete the courses immediately, but you have up to 10 days from the time you register to complete the course.  You can stop and start at anytime during that time frame, your work will be automatically saved.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: When can I take a course?

Answer: You can sign up and take any course 24 hours a day, seven days per week. Online education eliminates the need for you to leave home for evening or weekend trainings. No more driving on slippery roads or paying a babysitter. You can complete the courses when it is convenient for you!
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: Can I print the course?

Answer: The course content is designed to be used electronically, however each course contains reference and resource material that can be printed for your personal use.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: Is the training approved?

Answer: All courses needing state approval have met those requirements and are documented with the DHFS
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: How are the courses graded?

Answer: Each course includes required activities and quiz questions. As you complete the course, your responses will be entered into the database for analysis. Based on your answers you will automatically be assigned a pass or fail grade. A passing grade is required to get credit for completing the course.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: Do I have to take the course all at once?

Answer: No, most courses are designed so you can take the entire course at once, but you don't have to. You have 10 days to complete the course. You can work through the course at your own pace. When you come back to the site you can view your course/s and start where you left off, your work will be automatically saved.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: How can I communicate with the instructor before, during or after the course?

Answer: You may at anytime send a message to Work & Family Consulting asking questions or requesting clarification or you can call us at (414)587-6035
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Question: Will I be able to give feedback on the course?

Answer: Yes, at the end of each course you are provided with an evaluation form asking you to rate the course and for your comments or suggestions.
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Online Training Frequently Asked Questions

Work and Family Consulting

Your Early Childhood Education Source